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How can I pay for my products? You can pay by credit card (Visa or Mastercard) or by Direct Deposit into the Goldilocks online account: Goldilocks Online - Margie Haynes BSB: 633000 Account no: 136940772 Please note - For orders paid by direct deposit, funds must have cleared before the order can be posted. Will any of the personal information I supply be used in any other way, other than my intention to place my order?Goldilocks online respects your privacy and therefore will never sell or otherwise distribute any personal information that you have provided. We abide by the National Privacy Principles as laid out in the Privacy Act (Cth) 1988. What security measures are used to protect my information? We, at Goldilocks online have implemented security measures for our website and associated computer systems in an effort to protect your privacy. Online transactions between our customers and our payment system are protected by 128 bit encryption. This level of protection is used by most reputable e-commerce websites. If I would like to return a product, how do I do this? Contact us at contactgoldilocks@gmail.com to notify us of the return or exchange and we will assist you with this enquiry. If my products arrives and they are damaged, what do I do? Can I return an unused item? Should you wish to return an unused item, for any reason, you may do so within 30 days of your delivery, for an exchange or full refund. Goldilocks is not responsible for lost returns. We strongly suggest you insure any returns, for your protection. Please note- postage fees are not refundable.
Goldilocks online delivers its products via Australia Post. How long will my order take to arrive? Your order is being processed from the time it is received. Our aim is to process and dispatch orders within 3 to 5 working days. If a product is not in stock or not available, we will contact you immediately to inform you of the product status and the expected dispatch date. Can I contact you regarding the status of my order? Of course, please feel free to contact us to check the status of an order at any time at contactgoldilocks@gmail.com Will my information be kept private and confidential? At Goldilocks online we are committed to protecting our customer’s privacy. We will only collect information for the purpose of meeting our online transaction obligations. We take every reasonable step to ensure all personal information is accurate, complete and up to date. We take reasonable steps to protect our customers’ personal information from misuse, loss and from unauthorised access, modification or disclosure. Customers’ personal information is not disseminated to third parties. By using our website you consent to Goldilocks online collecting information for the purpose of meeting our transaction obligations.
DISCLAIMERThe Goldilocks website acts as a guide, providing general information on a variety of topics. This information is for educational purposes only. We do not guarantee the reliability, accuracy, or most importantly, its relevance to individual situations. We strongly recommend you seek professional advice to accurately assess your individual situation before acting or relying upon any information provided in this web site. Goldilocks accepts no responsibility for any loss or damage suffered by any person as a result of the use or misuse of these goods. In the case of any defect in the goods, Goldilocks liability shall be limited solely to the replacement of the defective goods. CAUTION: Always remember, there is no substitute for proper adult supervision. All products sold are only a deterrent. Discontinue use when your child is able to use it. Goldilocks Online Pty Ltd ABN 14 240 603 238 ACN 137 032 681
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